Account Operations Processor

Who We Are: 

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com

This role will support PPI Benefit Solutions, a part of NFP. PPI Benefit Solutions is a service-first company delivering end-to-end benefits administration services and technology, with a focus on client and partner needs. To learn more, please visit: https://www.ppibenefits.com

Summary:

Perform administrative functions, including data entry, which support the benefit eligibility and coverage enrollment of PPI’s clients’ employees. Requires ability to effectively use multiple PPI and insurance carrier/vendor systems to maintain accurate records for a range of complex employee benefit programs. A high level of detail-orientation and accuracy, while handling a high volume of work, is required in this role.

Essential Functions:

• Review benefit enrollment forms for completeness. Data entry of new member enrollments and changes to coverage, meeting standards to ensure accurate and timely member enrollment and client invoice production. Initiate communication with clients to obtain missing or unclear information.
• Run, review, and enter data from various audit reports used to maintain accurate benefit eligibility and enrollment.
• Assist with monthly client invoice production by performing quality review of enrollment, system set-up, and invoice.
• Assist with COBRA administration processes, reconciliation, and reporting needs as required.
• Assist with carrier eligibility reconciliation as required.
• Assist with client invoice reconciliation.
• All other job-related duties and special projects as required.

Requirements:

• Provide prompt, courteous and excellent service at an acceptable cost to all customers and operate in accordance with State and Federal law, the company’s Statement of Business Practices, Affirmative Action, Diversity and other standards.
• Actively cooperate and interact with all entities of NFP.
• High school diploma required plus 1-2 years of data entry and job related experience required.
• Must be proficient in Microsoft Word and Excel, have good figure aptitude, be detail oriented, have good time management skills, and be
  flexible.
• Must be able to handle high volume processing and meet required deadlines.

What We Offer:

We’re proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $45,000 to $61,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives

NFP and You… Better Together!

NFP is an inclusive Equal Employment Opportunity employer