Client Service Associate
Who We Are:
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.
Summary: Being Client Service Associate at NFP’s Russellville, KY location has several aspects ranging from office duties, client care duties & serving as back up to other departments as necessary. The variety of day-to-day activities include the duties listed below.
Office Duties:
*Assists clients as first point of contact in office
*Answers phone & directs calls
*Manages mail, sorting & distributing to team members
*Sign for UPS/FedEx deliveries
*Maintain reception area; keeping refrigerator and snacks for clients stocked
*Manages basic office maintenance; takes out recycle as necessary, waters plants, run & empty dishwasher
*Maintain supplies, ranging from office supplies, mailing supplies, coffee & copier supplies. Coordinates with Russellville office for supply needs such as business card & envelope orders.
*Updates office calendar as needed
*Prepares & makes commission bank deposits
*Assists in special event coordination for NFP team activities such as annual retreats, reward trips & lunches
Client Care:
*Organizes special client care activities ranging from special events, education & holiday gifts. Includes coordinating aspects of events from location, invitations, to special mailings.
*Collaborates and assists in other areas of NFP business as needed. Serves as back up for a variety of Insurance Needs for clients, filing for agents & 401K special projects.
*Update Group Insurance Employee Benefit Guides
What We Offer:
We’re proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $32,000 to $45,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
NFP and You… Better Together!
NFP is an inclusive Equal Employment Opportunity employer.
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NFP est un employeur qui offre l’égalité des chances à tous les employés et candidats à l’emploi, sans distinction de race, de couleur, de religion, de sexe, d’orientation sexuelle, d’identité de genre, d’âge, d’origine nationale, de handicap, de prédisposition génétique ou de statut de porteur, ou de toute autre caractéristique protégée par la législation fédérale ou provinciale. L’entreprise s’engage à respecter cette politique en matière de recrutement, d’embauche, de placement, de promotion, de transfert, de formation, de rémunération, d’avantages sociaux, d’activités des employés et de traitement général pendant l’emploi. Il est attendu de tous nos employés connaissent cette politique et qu’ils créent un environnement sensible et respectueux de tous les individus. test