Receptionist/Administrative Assistant (In Office)

Who We Are: 

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com. 

Summary: The Receptionist/Administrative Assistant will act as the director of first impressions for The Bailey Group, directing visitors and communicating with prospects, clients, vendors and affiliates with courtesy and confidence, and assisting associates with day-to-day operational tasks. 

***Candidate selected will be required to attend the office full-time (5x per week).***

Essential Duties and Responsibilities:

The Bailey Group receptionist must be able to successfully complete any applicable training programs and possess:

• Previous success in customer service
• Experience in a multi-line phone system
• Computer literacy- including Microsoft Windows and Office functionality, including Excel experience (exceeding data entry, specifically including basic formulas and formatting functionality) for general office functions.
• Ability to schedule, create, post and track professional social media content to Linked In, Facebook, etc. using established procedures.
• Ability to create paid ads on social media, targeting certain demographics
• Responding and tracking all Google reviews 

Knowledge, Skills, and/or Abilities: 

• Answering multi-line phone system, incoming calls in a courteous and confident manner
• Inventory, ordering and submitting payment for office supplies, to ensure all associates have the tools they need
• Calling prospects, clients, vendors, and staff as directed by administration
• Utilizing computer skills for data review, data entry and report generation
• Maintaining availability and scheduling of multiple conference facilities
• Preparing conference facilities, lobby and public spaces prior to and following visitors
• Preparing Welcome Screens with current vendor logos, when needed
• Ensuring that guests have signed in on the Visitors Tablet and that they are comfortable while waiting, including offering guests coffee or water
• Offering prospects, clients, vendors and staff courteous phone transfers
• Other administrative duties assigned such as UPS mail tracking, reporting and other administrative tasks that may be periodically needed
• Ordering business cards for any associate – to include approving proofs and submitting invoices for payment
• Complete all projects in a timely and professional manner, assisting all associates as needed. 

Education and/or Experience:   

• Excellent written and verbal communication skills
• Strong organizational skills with the ability to work both independently and in a team environment
• Strong problem-solving skills with the ability to efficiently listen, perceive, and relate to the needs of other associates and management
• Strong customer service/relationship skills and ability to work effectively in a fast-paced environment
• Demonstrate a positive and welcoming demeanor
• Possess high integrity, self-directed work ethic, passionate about learning and doing what is right for clients, intelligent, energetic, and personable
• Manage/balance multiple priorities
• Deliver work on a timely basis 

What We Offer:

We’re proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $28,000 – $40,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. 

NFP and You… Better Together!

NFP is an inclusive Equal Employment Opportunity employer.