Intern

Who We Are: 

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Overview:  This internship supports the Benefit and Human Resources technology team through project management, including support of benefit administration systems and other online enrollment tools (SaaS products). This position also assists in various other technology projects, such as creating and editing documents in Microsoft word and excel.    This role is accountable for these 5 key areas:

• Learn process and understand features of online enrollment systems (Employee Navigator and Alex/Jellyvision)
• Collaborate with internal team, carriers or clients on special projects
• Provide Quality Assurance testing of enrollment system
• Assist in troubleshooting software issues and repairing them
• Provide Online document support

Responsibilities:

•   Learn process and understand features of online enrollment systems
• With training, need to have a thorough working knowledge of systems
• Collaborate with internal team, carriers, or clients on special projects
• Assist with finalizing or updating client census information, gather plan settings and applicable plan documents from internal team or carriers
• Provide Quality Assurance testing of enrollment system
• Audit new client systems and Open Enrollment set-up, verifying information is set up correctly per final plan specs
• Assist in troubleshooting software issues and repairing them
• Act as another Employee Navigator support contact for internal teams
• Provide online document support
• Upload plan documents in enrollment system as requested

Goals and Measures of Success:

• Proficiency in Employee Navigator, responsive to requests, ability to work quickly in a fast-paced environment.

Qualifications:

•  Working toward degree in computer science, human resources, communications or other business-related field
• Proficient in Microsoft Office (required)
• Knowledge of web technologies

Essential Functions and Skills:

• Project Management, including balancing multiple projects simultaneously in a deadline driven environment
• Experience with computer applications such as databases, spreadsheets, and reporting tools
• Self-started and ability to work independently
• Excellent interpersonal skills, including the ability to communicate clearly and work effectively with individuals from diverse backgrounds and cultures
• Proficiency in computers, business software and Microsoft office

This job description covers the responsibilities involved in the effective execution of this position and is not meant to be all-encompassing. Employees are expected to perform their role within the guidelines of the First Person Employee Handbook and established policies and procedures.

What We Offer:

We’re proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The hourly rate range for this position is $18 to $22. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You… Better Together!

NFP is an inclusive Equal Employment Opportunity employer.