Operations Specialist, Underwriting Support (ATL/Sandy Springs)

Who We Are:  

NFP, an Aon Company, is a multi-year Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

BSR Holdings Services, LLC, a subsidiary of NFP. BlueSkyRisk, LLC (BSR), is an insurance industry Program Administrator that specializes in providing tailored commercial insurance solutions and programs to niche industries with difficult-to-place risks. The company’s primary commitment is to match superior underwriting analysis with customized distribution strategies for these niche sectors.

Job Summary:

As an Operations Specialist, you will primarily support the ParkShield program which offers commercial property and general liability underwriting solutions for manufactured housing communities. This opportunity, located in Sandy Springs, Georgia, provides a unique opportunity to contribute to the growth and development of the business at an early stage. Joining us means being part of a team that values innovation and a commitment to meeting the distinct needs of the industry and our broker partners. Your role will involve close collaboration with the Program Lead and Underwriters offering a unique, hands-on learning experience. This is not an underwriter role, but you will support the team and gain insights for growth and development.

This is a full-time position working from our Sandy Springs, GA office M-F, 8:30-5:00pm EST. An in-office presence is essential for collaboration, learning the business, and our exceptional model of client servicing.

Essential Duties and Responsibilities:

To perform this job successfully, individual must be able to perform each essential duty satisfactorily.

• Thoroughly review applications, conduct initial underwriting assessments, and process submissions for new business accounts.
• Skillfully identify and collect relevant account information including but not limited to risk exposure, occupancy, construction class, protective safeguards, building valuations, loss history and claims history.
• Own the handling of tasks like binder generation, subjectivity tracking, invoicing, loss runs, and notice generations, and the creation of final policy documents and non-monetary endorsements to ensure efficient operations and timely service delivery.
• Establish and maintain business relationships with specialized insurance brokers.
• Effectively coordinate and schedule inspections while monitoring compliance with recommended actions.
• Manage account documentation and file maintenance per compliance guidelines.

 Knowledge, Skills, and/or Abilities:

• Comfortable working with a moderate level of ambiguity while finding solutions to new problems in a fast-paced environment.
• Demonstrate self-motivation, detail-oriented, and the ability to thrive in a dynamic, early-stage, high-growth setting.
• Demonstrate ability to excel both independently and collaboratively within team environments
• Proven analytical skills including the ability to identify and report problems or errors while managing substantial amounts of detailed information.
• Mathematical problem-solving. Intermediate proficiency with Excel including formula functionality 
• Strong interpersonal skills and ability to establish and maintain effective working relations within and outside of the company.
• Proficient with Microsoft Office and Google Suite products. Google Suite is primarily used in this dept.

 Education and/or Experience: 

• Bachelor’s Degree is highly preferred. Majors in Risk Management & Insurance, Finance, Economics, Business Admin./Management are ideal. HS Diploma or equivalent is required
• At least 1-3 years’ experience in an insurance operations, PL or CL, or claims position is preferred
• General understanding of insurance terminology is ideal
• EPIC agency management system or similar system experience is preferred 

What We Offer:

NFP is proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.

The base salary range for this position is $49,000 – $70,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You… Better Together!

NFP is an inclusive Equal Employment Opportunity employer.