Sr. Account Manager- Employee Benefits
Who We Are
NFP, an Aon Company, is a multi-year Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.
Summary of Role:
Elevate your career as a Sr. Account Manager at NFP, where you’ll be more than just a team member—you’ll be a catalyst for exceptional client experiences. Immerse yourself in a role that blends technology with personalized service, ensuring each client feels uniquely valued. As a pivotal member of our account management team, you will play a critical role in nurturing client relationships, ensuring their utmost satisfaction, and solidifying their loyalty to our brand. In this role, you will manage your own portfolio of clients, taking charge of the day-to-day interactions and becoming their go-to for exceptional service Your responsibility extends beyond mere management; you will be the cornerstone of our promise to deliver top-notch service, working seamlessly across various operational teams.
Be the difference, be the change, be part of our dynamic team.
Essential Duties and Responsibilities:
- On a granular level, you will manage the renewal and marketing process, prepare materials for presentations and communications in collaboration with their more senior team members, and lead the Open Enrollment process
- On a holistic level, you will form trusted partnerships with clients that inspire absolute confidence in our solutions, and in our ability to enhance their prosperity
- Take an active role in client interactions
- Manage the renewal and marketing process from start to finish, in conjunction with the Account Executives and Advisors
- Lead Open Enrollment
- Work proactively to effectively and efficiently deliver services to clients
Knowledge, Skills, and/or Abilities:
- Knowledge of benefits administration, HealthCare Reform, industry trends, carrier products and services
- Ability to work independently and anticipate client and team needs
- Effective time management and decision making skills
- Diligent follow up skills
- Ability to express ideas clearly in both written and oral communications
- Strong Microsoft Excel and PowerPoint skills
- Commanding presentation and public speaking abilities
Education and/or Experience:
- BA/BS preferred
- Minimum 3 years’ of industry line experience
- Industry knowledge of benefits administration, Healthcare Reform, and carrier products and services
- Proven success selling services and working in a consultative role
Certificates, Licenses, Registration:
- Life, Accident and Health Insurance License required within 90 days of hire
What We Offer
NFP is proud to offer a competitive salary, PTO and paid holidays, 401(k) with match, exclusive discount programs, health and wellness programs, and more. Our people-first culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.
NFP and You… Better Together!
NFP is an inclusive Equal Employment Opportunity employer.
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NFP is an Equal Opportunity Employer that provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, genetic predisposition or carrier status, or any other characteristic protected by federal, state or local law. The Company is committed to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. It’s expected that all of our employees are aware of this policy and that they create an environment that’s sensitive and respectful to all individuals.
NFP est un employeur d’égalité des chances qui offre des chances égales à tous les employés et candidats à l’emploi sans à la race, la couleur, la religion, le sexe, l’orientation sexuelle, l’identité de genre, l’âge, l’origine nationale, le handicap, la prédisposition génétique ou le statut de porteur, ou toute autre caractéristique protégée par la loi fédérale, étatique ou locale. La Société s’engage à respecter cette politique en ce qui concerne le recrutement, l’embauche, le placement, la promotion, le transfert, la formation, la rémunération, les avantages sociaux, les activités des employés et le traitement général pendant l’emploi. On s’attend à ce que tous nos employés soient au courant de cette politique et qu’ils créent un environnement sensible et respectueux pour toutes les personnes.