Answers incoming telephone calls, determines purpose of callers, and forwards calls to the appropriate person or department.
Answers questions about organization and provides callers with address, directions, phone/fax numbers, and other information.
Process incoming and outgoing mail (overnights). Deliver mail to personnel.
Route incoming faxes.
Greet and direct guests when they arrive.
Track in/out schedule of employees.
Update and makes changes to agent information in the Agency Integrator
Assist with Marketing projects and office mailings when needed.
Administrative and/or Communications Support responsibilities:
File scanned documents for various departments.
Assist with updates on the ECA website.
Assist with sending out supplies to agents.
Perform other related duties and special projects as assigned for various departments
Required Skills:
Successful Candidates will possess:
Ability to communicate clearly, effectively, and professionally with producers and internal departments. Ability to follow up aggressively on open items but with partnership perspectives.
Ability to provide excellent customer service to both internal and external customers.
Positive and professional attitude.
Familiar with multi-line switchboard coverage.
Effective time management skills.
Ability to prioritize and accomplish multiple tasks simultaneously.
Capable of working independently as well as in a team environment.
Ability to work in a self-directed fashion.
Good inter-personal skills and ability to learn quickly
Experience with PC’s in a Windows environment and knowledge of standard
Microsoft applications (Excel, Word, Outlook, PowerPoint).
Job Type: Full-time
A background check and drug test are required to start.
To start, this position does need to start working in our office for training purposes. A hybrid work environment will be available.
Job Type: Full-time
From $22 per hour
Benefits: 401(k), 401(k) matching, Dental insurance, Disability insurance, Flexible spending account, Health insurance, Health savings account, Life insurance, Paid time off, Vision insurance