Sales Assistant – Brokers Support (Remote)
Who We Are:
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.
Summary of the Role: The Sales Assistant provides comprehensive administrative, operational, and client service support to the sales team, helping ensure the timely execution of sales activities and a high-quality client experience. This role is responsible for maintaining accurate records, supporting proposal and presentation development, coordinating schedules, and assisting with day-to-day sales operations. The Sales Assistant collaborates closely with cross-functional teams to support business development initiatives and strengthen client retention efforts.
Essential Duties and Responsibilities:
Sales Support & Coordination
- Support the sales team in preparing presentations, proposals, quotes, and meeting materials.
- Maintain accurate and up-to-date CRM records, including client details and pipeline activity.
- Coordinate meetings, calls, and follow-up actions to ensure timely communication.
- Track proposal deadlines, RFP requirements, and other time-sensitive deliverables.
Client Service & Communication
- Serve as a point of contact for client inquiries, ensuring timely and professional responses.
- Support client onboarding by preparing required documentation and coordinating internal hand-offs.
- Collect and organize client information and documentation for proposals, renewals, and ongoing support.
Administrative & Operational Support
- Organize and maintain digital files, templates, and sales resources.
- Prepare and distribute regular sales activity reports and performance metrics.
- Coordinate logistics for sales meetings, client visits, and events.
- Assist with expense reporting and travel coordination as needed.
Cross-Functional Collaboration
- Partner with Marketing to support campaigns, collateral, and sales initiatives.
- Collaborate with Operations, Finance, and Client Services to support sales and client needs.
- Participate in team meetings and contribute to process improvements and operational efficiencies.
Knowledge, Skills, and/or Abilities:
- Strong organizational skills.
- Excellent verbal and written communication.
- Ability to manage multiple priorities.
- Experience with CRM platforms preferred.
- Professional, proactive, and customer-focused mindset.
- Team-oriented and collaborative.
- Reliable, accountable, and deadline-driven.
- Professionalism with confidential information.
- Desire to support business growth.
Education and/or Experience:
- High school diploma required; bachelor’s preferred.
- 1–3 years of administrative or sales support experience.
- Experience in professional services, insurance, or financial services is a plus.
What We Offer:
We’re proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $60,000 – $75,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
NFP and You… Better Together!
NFP is an inclusive Equal Employment Opportunity employer.
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NFP est un employeur qui offre l’égalité des chances à tous les employés et candidats à l’emploi, sans distinction de race, de couleur, de religion, de sexe, d’orientation sexuelle, d’identité de genre, d’âge, d’origine nationale, de handicap, de prédisposition génétique ou de statut de porteur, ou de toute autre caractéristique protégée par la législation fédérale ou provinciale. L’entreprise s’engage à respecter cette politique en matière de recrutement, d’embauche, de placement, de promotion, de transfert, de formation, de rémunération, d’avantages sociaux, d’activités des employés et de traitement général pendant l’emploi. Il est attendu de tous nos employés connaissent cette politique et qu’ils créent un environnement sensible et respectueux de tous les individus. test